Engaging customers and securing long term loyalty
Leveraging AI and data for personalised shopping experiences
Navigating the intersection of technology and sustainability
Strategies for thriving in an omnichannel world
Innovations in e-commerce and in-store experiences
Future of Retail
7 October 2025
The leading gathering for the retail industry
In-Person & Digital | London, Convene at 155 Bishopsgate | #FTRetail
Video on demand is now available
You can watch all sessions via the agenda page or purchase an on demand pass here
The FT Future of Retail Summit has closed for another year but we'll be back again next year on 6 October 2026. Thank you to all those who attended in-person and online, to our incredible line-up of speakers and sponsors who all greatly contributed to the success of the event.
The retail industry faces a complex and dynamic trading environment impacted by ongoing inflation and geopolitical tensions. Consumer spending power and retailer profitability continues to be affected, whilst technology is evolving alongside AI, omnichannel innovation and the demand for more sustainable practices. Retailers must find new ways to engage with increasingly discerning customers while also ensuring their business models are adaptable, resilient, and forward-thinking.
To tackle these challenges, old and new, the Future of Retail Summit gathered the most influential players in the European retail sector foe a day of insightful discussions, networking opportunities, and deep dives into the innovations that are transforming retail.
All sessions are now available to watch on-demand.
With thanks to our sponsors
World-class business leading speakers included:
Why Attend?
Discuss & Debate
Discuss new approaches and strategies designed to help win market share, maximise efficiency and deliver more profit
Network
Explore and develop your views with senior-level peers, journalists and experts on what is needed to drive future success
Learn
Hear the latest intelligence around the consumer trends, companies, data & analytics, and the technologies driving the global retail industry
THE
ON DEMAND PASS
Catch up on all the sessions from the comfort of your home or office.
£329
plus VAT
Key Themes
Supporting Partners
"One of the best conferences I've been to. It was well organised and the calibre of speakers was really high."
E-commerce Director, Levi Strauss.
Speaking Opportunities
Rebecca Roper
rebecca.roper@ft.com
Sponsorship Opportunities
James Priest
james.priest@ft.com
Delegate Services
Hauwra Sharif
Hauwra.Sharif@ft.com
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